Privacy Policy

Last updated: February 2025

Ajvika ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data across all our platforms including ajvika.com, school.ajvika.com, guardpro.ajvika.com, brightpath.ajvika.com, track.ajvika.com, labs.ajvika.com, gallery.ajvika.com, iot.ajvika.com, and reminder.ajvika.com.

1. Information We Collect

We collect information you provide directly (name, email, phone), information collected automatically (device type, IP address, usage data via FCM/Firebase), and data from third-party services (Google Sign-In, Razorpay).

2. How We Use Your Information

To provide and improve our services, process transactions, send push notifications (FCM), respond to inquiries, and send newsletters you have subscribed to.

3. Data Security

All data is transmitted via HTTPS/TLS. Passwords are hashed using bcrypt. Aadhaar-linked data uses SHA-256 hashing. We never store plaintext sensitive credentials.

4. Third-Party Services

We use Google Firebase (FCM notifications & sign-in), Razorpay (payment processing), and Gmail SMTP (email delivery). Each has its own privacy policy.

5. Data Retention

Account data is retained while your account is active. Contact/inquiry data is kept for up to 2 years. Subscriber emails until you unsubscribe.

6. Your Rights

You may request account deletion, data export, or correction by emailing support@ajvika.com or using the Delete Account page.

7. Contact

Questions? Email support@ajvika.com or call +91 99123 44598.